Real Time Texting in NG9-1-1 …. How will it be different from standard SMS Texting?

What is happening to 9-1-1 to enable texting in Canada? On June 1, 2017, the Canadian Regulatory Telecommunications Commission (CRTC) issued Telecom Regulatory Policy CRTC 2017-182 which defined how the industry would be modernizing the 9-1-1 networks to meet the public safety needs of Canadians by implementing Next Generation 9-1-1 (Referred to as NG9-1-1). Within this regulatory policy, the CRTC determined that real-time text-based NG9-1-1 Text Messaging will be the second method of communication to be supported on the NG9-1-1 networks. (Referred to as RTT). The CRTC directed mobile wireless service providers (MSPs) to provide RTT-based NG9-1-1 Text Messaging throughout their operating ter

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