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Client Profiles and Testimonials 

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Our clients include emergency management, fire, police and first responders from various municipal, regional and provincial government public safety organizations.  They have also included crown corporations that have internal police and emergency responder roles as part of their public safety and risk management responsibilities.  

 

Below are some of the organizations for which FOX GROUP technology professionals have provided communications technology strategy, design, procurement, implementation assistance and project management advisory services during the past 30+ years.

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Companies listed in alphabetical order for ease of review. 9-1-1 related projects are identified with an asterisk.

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  • Brantford Police Service*

  • Canada Suicide Prevention Services, div. of Crisis Services Canada*

  • Centennial College

  • Guelph Fire Department*

  • Guelph Police Service*

  • Medic-Alert Foundation of Canada

  • Metrolinx / GO Transit

  • Ministry of Northern Development and Mines

  • Niagara Falls*

  • North Bay, City of 

  • Ontario Provincial Police*

  • Ontario Teachers' Pension Plan

  • Simcoe County

  • South Simcoe Police Service*

  • Spectra HelpLine (Community Services - Distress Centre)

  • Stratford Police Service*

  • Sunnybrook Hospital

  • Timmins, City of for Police, Fire and EMS*

  • Toronto Distress Centre

  • Toronto Fire and Police 9-1-1 Communication Center*

  • Toronto Regional Conservation Authority

  • Waterloo Regional Police Service*

  • York Region - Administration

  • York Region - Emergency Medical Services*

  • York Regional Police

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Client Testimonials

I found FOX GROUP a pleasure to work with.  They were flexible with the statement of work, and were happy to remove or add items, but ensured that we knew the areas that were important and that should be left in order for us to get the information required and be successful.  Their procurement tools were invaluable, i.e. their technical work book, web-based telecom surveys and vendor pricing and TCO analysis workbooks.”

IT Infrastructure Services Manager, Global Media Entity

Toronto, ON

FOX GROUP team did consulting for us in developing the detailed VoIP/UC/ICT and contact center specifications documents for our legacy telephony RFP.  Her team are experts in the telephony field, were up to date with the latest technology and vendors, and delivered highly quality, detailed documents, on time and on budget.”

Manager, Network Infrastructure, Provincial Crown Corporation

Toronto, ON

Roberta and her team worked with us to identify our business and technical requirements, guided vendor review, negotiating procurement, and ensuring due diligence for the technical, financial and vendor areas of our purchase of replacement telephony technologies for our distress centre contact center technologies.  Their IT, telecom and network expertise and procurement experience was incredibly valuable to us.

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Without her guidance, we surely would have over-paid for a solution that did not offer the most benefit to our organization, and ultimately our clients and callers.  It is with utmost sincerity, that I recommend Roberta and her team to help develop effective affordable IT, telecom, network and contact center strategies and acquisitions.”

Executive Director, Distress Center

Brampton/Mississauga, ON

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We would be happy to connect you with one of our clients so you can learn how we helped them in their technology journey.  Call us at 1.289.648.1981, send us an email at info@foxgroup.ca or fill out our contact form.

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